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Joseph Manna
Dulles, VA - http://www.joemanna.com/

Learn a little more about me in my about page.

This Is My Last Blog Entry.

Joseph Manna, Picture taken in Las Vegas (2006)Hi, folks.

I just wanted to take a moment and inform you that this is my final blog entry on the Social Media Blog since tomorrow is my last day with AOL.

The Social Media Blog will be transitioned into the warm hands of Kelly Wilson. Hang tight for a bit as she irons out the final plans with the blog. If you'd like to stay on top of the Web 2.0 and technology in general, check out Frank Gruber's Somewhat Frank. (In his day job, he's a senior product manager for myAOL.)

That said, it's been my sincere pleasure to help and support all of you via this blog, message boards, e-mail and even Instant Message. If you'd like, you can still find me blogging on my personal blog.

Many thanks and take care. :-)

~Joseph

Upcoming Important AOL Community Changes

Hey folks,

In the next several weeks, you will notice some changes as it pertains to AOL Community. Specifically, the AOLPeopleMGR mailbox will be decommissioned and all message boards will be migrated to a Member-Managed experience.

For a while now, we've informed you to write to AOLPeopleMGR for any concerns relating to AOL Community. As of February 8, we'll consolidate AOLPeopleMGR into the TOSGeneral@aol.com mailbox. Rest assured, you can still let our team know of any egregious Terms of Service violations or general questions relating to the enforcement of the Terms of Service and we'll handle it within 48 hours.

In the next several weeks, we'll no longer moderate "AOL Managed" community areas. We provide tools (like message board filters) that empower the user experience, as well as the ability to report inappropriate content to us for further review via Notify AOL.

~Joseph

Classic (Old) AOL Message Board Format Retires

This is a picture of the classic Message Board format found within the AOL software. Users still accessing the legacy interface for AOL Message Boards will be redirected to the Web message board format which offers newer features starting the morning of February 7.

What can you expect with these changes?
Hyperlinks that point to the classic boards (like ones you might have saved in your favorites) will automatically redirect you to the appropriate Web message board. At the same time, all "backdoors" to the format will no longer function.

Within the Web format, users are presented with more formatting options, including the ability to add pictures. With pictures, signatures can be customized and take advantage of the other aspects of HTML. Web boards also offer the ability to subscribe to boards and be alerted via AOL Alerts to any new messages.

Some important notes that you should be aware of:
If for some reason a link does not automatically direct you to the right place, look at your old link and look at the new one. Here's an example that illustrates what you would navigate to within your Web browser:
aol://5863:000/mB:555062:0123456
http://messageboards.aol.com/aol/en_us/articles.php?boardId=555062

Some users may need to re-add their favorite boards by clicking the "Add to My Boards" link located along the top of a message board.
The Notify AOL button is in the form of a link located directly below a message. It requires that you have pop-ups allowed so you can properly report content that violates the AOL Terms of Service to our team.



You may share your thoughts and concerns on the message board for AOL Message Boards or in the comments below. The Community products team will review the feedback provided.

~Joseph

Fix: Windows Vista and AIM 6.5 'Connection Status' Issue

AIMFor a while now, those of you using the latest Microsoft operating system, Windows Vista, have reported a unique problem with AIM 6.5 and Vista where the network connections icon says you're disconnected, but you're not. Admittedly, it stumped us for a bit as we investigated -- but now we have a fix that should remedy this problem in just a few steps.

We posted the details regarding the fix on the AOL Help Web site, with an easy to remember URL so you can share it with your other buddies who use Windows Vista:


Essentially, you will need to uninstall the AIM software, enable the User Account Control (UAC) security setting, download some Windows Updates, download and install AIM again. All these details (including pictures) are available at this help article. There's also a more colorful version of it available here, too.

We understand this can be frustrating and AIM and Microsoft teams are currently working on providing a long-term solution. In the meantime, be sure that you are using the latest version of AIM and install updates that you might receive in the future.

We'd like to know if this fixed the problem! Please feel welcome to leave feedback in the comments below, or drop on by the message board to discuss it with other avid AIM users.

~Joseph

AIM 6.8 Beta is Now Available, Offers 'Real-Time IM'

AIMHi, folks.

I just wanted to let you know that a new version of AIM is available for testing. The newest feature that is being introduced is Real-Time IM.

Real-Time IM lets you directly connect to one of your buddies, and as you type, your buddy reads exactly what you're writing (or deleting, too). This new feature requires both buddies to use AIM 6.8 to try out this feature. The AIM team is interested to hear what you think about this new feature, so be sure to send your feedback.

Here are a few screen shots of this new feature:


Start a Real-Time IM via the Actions menu in an IM Window.


As your buddy is typing, you will see their text.


When your buddy finishes typing, their message will appear.

If you're interested in trying this out, head on over to AIM 6.8 Beta Test and learn more about the features and known issues in this version of AIM.

~Joseph

5 Ways to Better Organize Your Buddy List

Many popular AIM users have a common problem -- figuring out how to organize their Buddy List so it's functional and useful for them. I'll describe five ways you can better organize your Buddy List, so not only is it useful, it's cool, too.
  1. Manage Your Groups
    One of the most overlooked features of the Buddy List is the groups. You can create many more groups to sort your buddy list into categories more than just Family, Co-Workers and Buddies. Inside AIM 6.5, you can create a new group for your buddies by clicking on the +/- button and clicking Add Group. Make up a name for this group -- it's alright, only you can see this group. Here is where that menu is:
    This is a picture of the AIM 6.5 Buddy List +/- Button adding a group

  2. Use Friendly Names
    Instead of "Buddy024453," you can name your buddies with Friendly Names, which makes it easier to see who they are without thinking about it. It can also save you from sending IMs to the wrong person by mistake. To do this, right-click on a screen name in your Buddy List and click Edit, then enter a nickname for your Buddy. Illustrated below is an example of my screen name turned into a Friendly Name:
    This is a picture of an example of AIM

  3. Change Your Buddy List Display Settings
    If you don't want to see your Buddies' status messages, you don't have to see it. You can adjust the view of your Buddy List anytime by clicking on the View menu and select Status Messages to hide or show status messages (small text below buddies), Offline Buddies to hide, show or group buddies who are offline into a group and more. You can also sort your Buddy List alphabetically or continue to separate it in groups.
    This is a picture of the AIM 6.5 Buddy List View Menu

  4. Control those Buddy Notifications
    The key to multitasking effectively while doing the things you love -- like updating your profile, sending an e-mail or posting a blog entry -- is to manage your distractions. One of the ways you can prevent your buddies from interrupting you, is to choose which Buddy Notifications you'd like to receive. To change your Buddy Notifications in AIM 6.5, press F7 (top row of your keyboard), click Notifications on the left side and select just the type of notifications you'd like to receive.
    This is a picture of the AIM 6.5 Buddy List Settings, Notifications Section

  5. Link Those Names!
    You most likely have more than one screen name, so AIM offers the ability to link up to seven different screen names together so you only need to sign in once to all of them simultaneously. Screen Name linking works with AIM Mail, too. To link your screen names, you can do it via the Web or a link within the AIM software by pressing F7:
    This is a picture of the AIM 6.5 Buddy List Settings, Manage Linked Screen Names
There are probably more ways to organize your Buddy List, but it's clear that AIM 6.5 makes it easy and offers plenty of tools to help you chat with your buddies in an organized cool way. Got any suggestions or tips for organizing your Buddy List? Share them in the comments below. :-)

~Joseph

What are AIM Profiles, Buddy Info and Status Messages?

I'm often asked about the differences between Profiles, Buddy Info and Status messages from AIM users. It's helpful to understand what they are and how you can manage them.

AIM Profiles (also known as "Member Directory" or "AIM Pages")AIM Profiles
AIM Profiles are the public (or private) Web pages that you create that let you show off and tell the world all about you. AIM Profiles let you enter your favorite interests, photos, and Web links -- while also showing your Buddy Info and Status messages -- all in one page.

To edit your AIM Profile, navigate to http://editprofile.aim.com/ to get started or update it as necessary.

Buddy InfoAIM 6.5 'My Buddy Info'
AIM Buddy Info is a small Web page (of sorts) that AIM users can customize. Initially, AIM Buddy Info was only visible between only AIM users, but has since been posted on AIM Profiles. A popular use of the AIM Buddy Info is to post lyrics to a meaningful song, declare your relationship status or host links to your favorite Web sites. Currently, the Buddy Info has been expanded to allow pictures to be posted in it.

To edit your Buddy Info, you will need AIM software like AIM 6.5. From the AIM Buddy List, click the Edit menu then click My Buddy Info... and enter whatever you want (minding the TOS, of course).

Status Messages (also known as "Available" or "Away" Messages)AIM 6.5 - Status Message, 'OMG! I am soooo bored.' [Example]
Status messages are just that -- they tell people if you're online, idle, away or even what music you're listening to. When you put up your away message and walk away from your computer, a message will be displayed informing your buddies that you are not at the computer. Status messages can also be set to serve as an away message if you're offline if you edit it and sign off.

You can manage your status messages by using AIM 6.5 and clicking on Enter a status message here..., located between your screen name and the top of the groups of buddies.

Alternatively, you may also change your Buddy Info directly from your AIM Profile by clicking on the "Edit" next to "Current Status."

Putting It All Together
Now that you know what these features are individually, you probably want to see what's the big deal about all these, right? AIM Profiles aggregates all this information into one page. With all these ways to post info about yourself, you can keep your Buddies in the know, even if you're not at the computer. Here is where everything is located on your profile:
Picture of where the Status Message, About Me, Buddy Info is located on an AIM Profile
On your AIM Profile, it will display this information for you automatically.

Still puzzled?
Post your questions in the comments below and we'll help the best we can.


~Joseph

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Just a group blog for AOL and AIM employees who work on social media, online messaging and online community